Terms of Service

1. Who these terms are between

Artable ("Artable", "we", "us") is operated by [Company Legal Name], registered in [Jurisdiction] under company number [Company Number], with a registered address at [Registered Address]. These Terms of Service form a binding agreement between you and [Company Legal Name] governing your use of the Artable website, applications and services (together, the "Service").

By creating an account, publishing content, joining a membership or making a purchase, you agree to these terms. If you do not agree, do not use the Service.

2. Eligibility and age

You must be at least [Minimum Age] years old to hold an Artable account, and old enough under the law of your country to enter into a binding contract. If you are under the age of majority in your jurisdiction, you may only use the Service with the involvement of a parent or legal guardian who accepts these terms on your behalf.

To receive payouts as a creator you must additionally satisfy our payment provider's own identity and eligibility requirements, which are separate from these terms and may be stricter.

3. Your account

You need an account to publish work, join a membership or buy anything. You must give accurate information, keep your credentials secure, and tell us promptly if you believe your account has been accessed without your permission. You are responsible for activity carried out under your account.

One account is one person. You may not share, sell or transfer an account, and you may not use another person's account to obtain access to paid content.

You must confirm your email address before you can complete a paid checkout. This is a deliberate requirement: a verified identity is what your memberships, purchases, billing relationship and access rights are attached to.

4. Two kinds of use: creators and members

Artable is a platform that lets artists ("creators") run their own space, and lets other people ("members") follow, join and buy from them. The same account can do both.

Artable provides the infrastructure. A creator decides what to publish, what to charge, what a membership includes and how their space is presented. Artable does not author, commission, endorse or guarantee creator content, and a membership is an agreement about access to that creator's work — not a guarantee by us of any particular volume, frequency or quality of output.

5. Your content and who owns it

You keep ownership of everything you upload. Artable claims no ownership of your artwork, writing, images, audio, video or any other material you publish.

You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, adapt (for technical purposes such as resizing, transcoding and thumbnail generation), and display your content, strictly in order to operate the Service and deliver your content to the people you have chosen to give access to. This licence exists so we can run the platform; it does not let us sell your work, license it onward, or use it in advertising without your separate permission. It ends when you remove the content, except for copies retained in routine backups for a limited period and any copies we are legally required to keep.

You are responsible for having the rights to everything you publish, including any third-party material, likeness, font, brush, reference or commissioned element it contains.

6. Acceptable use

You may not use Artable to:

• publish material you do not have the rights to, or that infringes anyone's copyright, trademark, privacy or publicity rights;
• publish sexual content involving minors, content that sexualises minors, or any material whose creation or distribution is unlawful;
• harass, threaten, defame, impersonate or incite violence against any person or group;
• publish adult or otherwise age-restricted material outside the labelling and access controls the Service provides for it;
• use the Service for fraud, money laundering, sanctions evasion, or any payment activity prohibited by our payment provider;
• circumvent paywalls, entitlement checks or access controls, or redistribute paid content you obtained through a membership or purchase;
• scrape, probe, overload or attempt to gain unauthorised access to the Service or to other users' data;
• upload malware, or use the Service to distribute spam or unsolicited marketing.

Creators are additionally responsible for moderating interaction within their own space, in line with these terms.

7. Payments, fees and payouts

Payments are processed by Stripe. Artable does not receive, handle or store your card details.

For members. Prices are set by the creator, and are shown to you before you pay. The charge is processed through Artable's payment account, so Artable will normally appear on your statement rather than the individual creator. A paid membership is a recurring subscription: it renews automatically at the interval shown at checkout, at the then-current price, until you cancel. You can cancel at any time; cancellation stops future renewals and your access continues under the terms of the membership lifecycle rather than being revoked at the moment you click cancel.

For creators. You set your own prices. Before you can charge, you must complete onboarding with our payment provider, who collects and verifies your identity and payout details directly. Artable deducts a platform fee from each successful transaction, and the balance is transferred to your connected payment account and paid out on your payout schedule. Our current fee is published on our Pricing page; we will give you reasonable advance notice before increasing it. Our payment provider's own processing fees also apply and are set by them, not by us. You are responsible for your own tax obligations on what you earn.

8. Refunds

Because Artable is the charging merchant, refund requests are handled by us in consultation with the creator. Our current refund framework is:

• Statutory rights come first. Where the law of your country gives you a cancellation or refund right — for example consumer distance-selling rights in [Jurisdiction] — that right applies regardless of anything else in this section. Note that a right to cancel a digital purchase may be lost once you have begun accessing the content, where you have consented to immediate access.
• Recurring memberships are generally not refunded for a billing period already used. Cancelling stops the next renewal.
• An accidental duplicate charge, a charge you did not authorise, or content that was never delivered will be refunded.
• A one-off digital product that is faulty, materially not as described, or inaccessible through no fault of your own will be refunded or replaced.
• Where a refund is issued, Artable's platform fee on that transaction is refunded as well and the corresponding creator transfer is reversed.

To request a refund, contact [Support Contact] with your account email and the purchase in question. Please raise a problem with us before opening a card dispute — a dispute is slower for everyone and is not needed to get a refund you are entitled to.

9. Copyright and reporting

If you believe material on Artable infringes your copyright, send a notice to [Copyright Contact] identifying the work, the material you say infringes it and its location, your contact details, and a statement that you are the rights holder or authorised to act for them. We will review the report, may remove or restrict access to the material, and will notify the person who published it so they can respond. Repeat infringement leads to account termination.

Other content — harassment, unlawful material, impersonation — can be reported to [Support Contact]. We review reports and may remove content, restrict features, or suspend accounts.

10. Suspension and termination

We may suspend or terminate access where these terms are breached, where required by law, where our payment provider requires it, or where continued access presents a serious risk to other users or to the Service. Where it is reasonable and lawful to do so, we will explain why and give you an opportunity to respond.

If a creator's space is removed, members with an active paid membership to it will be treated fairly with respect to the period they have paid for.

11. Closing your account

You can ask us to close your account at any time. Closing an account deletes your identity on Artable; it is deliberately not a command to erase everything you have ever touched. We will tell you, rather than act silently, where something must be resolved first — for example if you own an Artable space that must be deleted or transferred, or if you have an active paid subscription that must be cancelled. Financial and transaction records are retained where we are required to keep them, with your display identity detached. Our Privacy Policy explains this in more detail.

12. Availability, disclaimers and liability

We work to keep Artable available and reliable, but the Service is provided as-is. We do not warrant that it will be uninterrupted or error-free, and we may change, add or remove features over time. Keep your own copies of work you upload; the Service is not a backup service.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited — including your non-excludable statutory consumer rights. Subject to that, and to the maximum extent permitted by law, our total liability arising out of the Service is limited to [Liability Cap], and we are not liable for indirect or consequential loss, or for lost profits, revenue, goodwill or data.

13. Changes to these terms

We may update these terms as the Service develops or as the law requires. For material changes we will give reasonable notice — by email or in the product — before they take effect. Continuing to use the Service after a change takes effect means you accept the updated terms; if you do not, you can close your account.

14. Governing law and contact

These terms are governed by the laws of [Jurisdiction], and the courts of [Jurisdiction] have non-exclusive jurisdiction over any dispute. If you are a consumer, you keep the benefit of any mandatory protections of the country you live in.

Questions about these terms: [Legal Contact], [Company Legal Name], [Registered Address].